Privacy Policy
Effective Date: July 4, 2026
Last Updated: July 4, 2026
Welcome to Accexx247 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://accexx247.com and use our healthcare services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Date of birth
- Residential address
- Account login credentials
Health Information
When you use our healthcare services, we may collect:
- Medical history
- Appointment details
- Symptoms and consultation information
- Prescriptions and treatment records
- Healthcare provider notes
Technical Information
We automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Schedule and manage appointments
- Connect patients with healthcare providers
- Facilitate telemedicine consultations
- Process payments where applicable
- Improve our platform and services
- Respond to customer support requests
- Send appointment reminders and service updates
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
3. Health Information
Medical information is treated with a high level of confidentiality. We only process health information where necessary to provide healthcare services and in accordance with applicable privacy and healthcare laws.
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Licensed healthcare professionals involved in your care
- Payment processors
- Cloud hosting and infrastructure providers
- Analytics providers
- Customer support providers
- Government authorities where required by law
- Professional advisers such as auditors and legal counsel
All third-party service providers are required to protect your information.
6. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Encryption where appropriate
- Secure servers
- Access controls
- Authentication procedures
- Regular security monitoring
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain medical records where required
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your data
- Lodge a complaint with your local data protection authority
9. Children's Privacy
Our services are not intended for children under the age required by applicable law without the consent of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable laws.
10. International Data Transfers
If your information is transferred to another country, we take appropriate measures to ensure it receives an adequate level of protection consistent with applicable data protection laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when the revised policy is published on this page. The "Effective Date" at the top of this policy will indicate when the latest revision was made.
13. Data Protection Officer
We have appointed a Data Protection Officer to oversee our privacy practices and ensure compliance with applicable data protection laws.
If you have questions about how we handle your information or would like to exercise your privacy rights, you may contact our Data Protection Officer at:
E-mail: [email protected]
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the contact details provided on our website:
Website: https://accexx247.com
E-mail: [email protected]
Address: 3 Duncroft Avenue, UK